床褥試用及退貨

床褥試用及退貨條款

 

1. 30天試用期與退款：

• 本公司床褥提供 30 天試用期。
• 顧客可在收到床墊 14 天後申請退款。

2. 退款條件：

• 僅接受顧客實際使用過床墊的退款申請。
• 退款僅限於正常使用情況下的床墊。

3. 不予退款情況：

• 若床墊出現損壞，如燒毀、污漬、或人為故意損壞，則不予退款。

4. 不予退款產品：

• 枕頭、床墊墊層、羽絨被以及任何贈品均不予退款。

5. 退款金額：

• 退款金額將基於顧客實際支付金額，而非原價。

6. 已拆封床墊的退貨費用：

• 所有已拆封床墊的退貨，需收取額外運費，以將床墊運回倉庫。

7. 贈品價值扣除：

• 退款金額將扣除贈品原價。

8. 條款修訂與最終決定權：

• StylesMaven 有權隨時修訂本條款，並對所有退款個案擁有最終決定權。

 

 

Mattress Trial and Refund Policy

 

1. 30-Day Trial Period and Refunds:

• Our mattresses offer a 30-day trial period.
• Customers can request a refund after 14 days of receiving the mattress.

2. Refund Conditions:

• Refund requests are only accepted for mattresses that have been actually used by the customer.
• Refunds are limited to mattresses in normal usage conditions.

3. Non-Refundable Situations:

• Refunds will not be granted if the mattress is damaged, such as by burning, stains, or intentional damage.

4. Non-Refundable Products:

• Pillows, mattress toppers, duvets, and any gifts are not refundable.

5. Refund Amount:

• The refund amount will be based on the actual amount paid by the customer, not the original price.

6. Return Shipping Fee for Unpacked Mattresses:

• All returns of unpacked mattresses will incur an additional shipping fee to return the mattress to the warehouse.

7. Deduction of Gift Value:

• The original price of any gifts will be deducted from the refund amount.

8. Terms Revision and Final Decision Rights:

• StylesMaven reserves the right to revise these terms at any time and has the final decision rights on all refund cases.